Privacy Policy

 

Effective Date: January 2026
Last Updated: April 2026

TinyCraft Creations LLC ("Tinycraft", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.tinycraft.co, make a purchase, or interact with us.

Please read this policy carefully. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in several ways:

1.1 Information You Provide Directly

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information (processed securely by our payment provider)
• Order history
• Communication preferences
• Any other information you choose to provide

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage:

• IP address
• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• Unique device identifiers
• Referring website or source
• Pages visited and time spent on each page
• Links clicked
• Products viewed
• Date and time of visit
• Location data (country, region, city based on IP)

1.3 Information from Third Parties

We may receive information about you from third parties, including:

• Payment processors (transaction confirmation)
• Marketing partners
• Social media platforms (if you interact with our ads)
• Analytics providers

2. How We Use Your Information

We use your information for the following purposes:

To Fulfil Orders and Provide Services:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Provide customer support
• Process returns and refunds

To Communicate with You:

• Respond to your enquiries
• Send transactional emails (order confirmations, shipping notifications)
• Send marketing emails (with your consent)
• Notify you of changes to our policies or services

To Improve Our Business:

• Analyse website traffic and user behaviour
• Improve our website, products, and services
• Personalise your shopping experience
• Conduct research and analysis

For Marketing and Advertising:

• Display targeted advertisements
• Measure the effectiveness of our marketing campaigns
• Send promotional offers and newsletters (with your consent)

To Protect Our Business:

• Detect and prevent fraud
• Enforce our terms and policies
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we process your personal data based on the following legal grounds:

• Processing orders: Performance of a contract
• Sending order updates: Performance of a contract
• Marketing emails: Your consent
• Analytics and improvement: Legitimate interest
• Fraud prevention: Legitimate interest
• Legal compliance: Legal obligation

You may withdraw consent at any time by clicking "unsubscribe" in any marketing email or contacting us.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve your experience.

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognise your device, remember your preferences, and understand how you use our site.

4.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant ads and track performance
• Preference Cookies: Remember your settings and preferences

4.3 Third-Party Cookies

Our website may contain cookies from third-party services, including:

• Google Analytics
• Meta (Facebook/Instagram) Pixel
• TikTok Pixel
• Triple Whale
• Klaviyo
• Loox

These third parties have their own privacy policies governing how they use your data.

4.4 Managing Cookies

You can control cookies through your browser settings.

4.5 Do Not Track

Our website does not currently respond to Do Not Track signals.

5. Sharing Your Information

We do not sell your personal information. We share your information only with trusted third parties who help us operate our business:

5.1 Service Providers

• Shopify (eCommerce platform and hosting)
• Klaviyo (email marketing)
• Google Analytics (website analytics)
• Meta (advertising and analytics)
• TikTok (advertising and analytics)
• Triple Whale (analytics and attribution)
• Loox (customer reviews)
• Payment processors (secure payment processing)
• Shipping carriers (order delivery)

5.2 Legal Requirements

We may disclose your information if required by law or necessary to:

• Comply with legal obligations
• Protect our rights or safety
• Prevent fraud or illegal activity
• Enforce our terms

5.3 Business Transfers

If TinyCraft Creations LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred.

6. International Data Transfers

Your information may be transferred to and processed in countries outside your own, including the United States.

We use appropriate safeguards such as:

• Standard Contractual Clauses
• Data processing agreements

By using our website, you consent to these transfers.

7. Data Retention

We retain your personal information as necessary:

• Order information: up to 7 years
• Account information: until deletion request
• Marketing preferences: until unsubscribe
• Analytics data: up to 26 months

After this, data is securely deleted or anonymised.

8. Data Security

We implement security measures including:

• SSL/TLS encryption
• Secure payment processing
• Access controls

No method is completely secure.

9. Your Rights

9.1 All Users

• Access your data
• Correct inaccurate data
• Unsubscribe from marketing
• Request deletion (subject to legal obligations)

9.2 EEA, UK, and Swiss Residents (GDPR)

You have the right to:

• Access
• Rectification
• Erasure
• Restriction
• Portability
• Object
• Withdraw consent
• Lodge a complaint

Contact: contact@tinycraft.co

9.3 California Residents (CCPA/CPRA)

You have the right to:

• Know what data we collect
• Request deletion
• Correct inaccuracies
• Opt out of data sharing
• Non-discrimination

We do not sell personal information, but some advertising activity may be considered “sharing.”

Requests can be made via:

• Email: contact@tinycraft.co
• Phone: +1 (659) 213 6568

10. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect their data.

11. Third-Party Links

We are not responsible for third-party websites.

12. Changes to This Privacy Policy

We may update this policy. Updates will be posted on our website.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

TinyCraft Creations LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States

Email: contact@tinycraft.co
Phone: +1 (659) 213 6568

Hours: Monday–Friday, 9:00 AM – 5:00 PM (Central Time)